Privacy Policy

At House of Lumina, we prioritize the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, make a purchase, or contact us.

1. Information We Collect

Personal Information: When you place an order or fill out a form, we may collect your name, email address, phone number, mailing address, and payment information.
Usage Data: We collect information about your interactions with our website, such as pages visited, time spent, and browsing behavior.

2. How We Use Your Information

We use the information we collect to:

Process orders, handle returns, and provide customer support
Improve our website, products, and customer experience
Send updates about your order or promotional offers (if you’ve opted in)
Protect against fraud and unauthorized activity

3. Sharing Your Information

We do not sell, trade, or share your personal information with third parties for marketing purposes. However, we may share data with:

Service Providers: For tasks like order fulfillment, payment processing, and website analytics
Legal Obligations: If required by law, to comply with a subpoena, or protect our rights

4. Cookies and Tracking Technologies

We use cookies to:

Remember your preferences and settings
Analyze site traffic and usage to enhance our website

You can choose to disable cookies in your browser settings, though it may affect your experience on our site.

5. Data Security

We implement security measures to protect your personal information, but no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

6. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

Accessing or correcting your data
Requesting deletion of your data
Opting out of marketing communications

For any requests, please contact us at [contact@houseoflumina.com].

7. Changes to This Policy

We may update our Privacy Policy occasionally. Any changes will be posted on this page, so please check back periodically.